‘Whilst working for North East Water Michelle successfully oversaw and implemented the rebranding of our organisation. Her professionalism, creativity and passion were highly valued and were evidenced in the projects that she led, including our Customer Value Research, our Public Awareness Campaigns and her consultation with and support for the local community. Michelle has the ability to work effectively at a strategic level and also at a personal level, engaging with others to implement strategies across the business. I wish Michelle all the best in building a local business that will enable her to share her expertise with future clients’.

Craig Heiner, Managing Director North East Water